Shipping policy

Canadian Orders:

• Nurtured offers Free Shipping or Subsidized Shipping Rates based on the total of your order and the province in which you reside. Your options will be displayed once you enter your billing and shipping information during the check out process.  
• Nurtured will use the most economical method that they can find for your shipping. This includes Local Independent Couriers, Canada Post,  courier services such as UPS, FedEx Ground, FedEx Overnight, CanPar Courier or Purolator Courier. The carrier will be chosen based on your province and location. This shipping option will include parcel tracking and $100 insurance.
• Any items larger than maximum dimensions allowable by the carrier will require shipping via courier or freight truck. Exact shipping charges will apply on orders over 5 kg/10 lbs or shipping fees that total more than 10% of your order total before taxes. You will be contacted once your order is placed. Please contact us for a shipping quote if you require one or place your order now and be notified if any additional shipping fees apply. If extra insurance is desired then please contact us prior to placing your order for a quotation. Please email info@nurtured.ca if you have any questions or use our automated system here.
• Sale items or items that are marked Clearance or Final Sale may not count towards Free or Flat Rate Shipping totals. These items may be assessed an additional charge. You will be contacted after your order is placed or you can contact us before you place your order.  
• Applicable tax will be added to all shipping rates.
• Large, bulky items including high chairs, car seats, mattresses and anything oversized may be charged additional shipping on a case by case basis. Please contact us for a shipping quote prior to placing your order for any of these items. Please email info@nurtured.ca if you have any questions or use our automated system here. 
• Nurtured will assume that we can offer you the shipping option that our system defaults to. In the event that the shipping rate is more than Nurtured can absorb you will be contacted for additional payment or you will be able to cancel your order without penalty.

Shipping to remote and/or Northern areas of Canada may require additional shipping charges and may only be available using Canada Post. These exception areas include but are not limited to: Yukon, Northwest Territories, Nunavut & the following postal codes: (British Columbia) V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G, V0E, V0B, V0K, V0N, (Manitoba) R0B, R8N, R8A, R9A, R0L, R0K, (Alberta) T0H, T8S, T0G, T0A, T0P, T0C, T0J, (Saskatchewan) S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A, S0G, (Quebec) G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G4T, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0T, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T, J0H, (Ontario) P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, N0G, K0C, N0L, (Newfoundland and Labrador) A0P, A0R, A2V, A0K, A0A, A0H, A0E, A0C, (Nova Scotia) B0E, B0S, (Prince Edward Island) C1B. For all of these postal codes Nurtured will assume that we can offer you the shipping option that our system defaults to. In the event that the shipping rate is more than Nurtured can absorb you will be contacted for additional payment.

Nurtured Products for Parenting cannot be held responsible for damaged, lost or misdirected packages.

Continental US Orders:

All USA orders will be shipped using Canada Post / USPS or a courier. If Canada Post delivers the package to the USA then USPS completes the delivery to your shipping address. Some products cannot be shipped to the US. You will be notified if this applies to your order. Our shipping prices to the US are just a guide. You will be notified if additional shipping is required and you will also be refunded if your actual shipping is less than what you have been charged. You may further be required to pay duty, customs and a brokerage fee. 

Nurtured Products for Parenting cannot be held responsible for damaged, lost or misdirected packages. 

International Orders:

We do not ship orders internationally via our website. Please call us at (902) 405-4367 to ask if we can ship a particular product to you in your location. Availability and shipping costs will vary based on your location. 

A Note About Packaging

We recycle boxes and packing material. When you receive your order from us, it will be in a previously-mailed box and may also contain recycled bubble wrap or other packing material. We encourage you to reuse the packaging as well wherever possible, and if not possible, please recycle!

Gift Purchases

We offer gift bag presentation if you are purchasing a gift for pick up or local delivery. Your items will be be placed in a Nurtured bag with tissue and a ribbon. If you would like this service please leave a note in the comment field upon checkout. A gift note can be added at no charge, blank gift cards are available for $5.95 plus tax.